Policies

Privacy Policy

We collect only what we need to plan your party and reach you about it — and we never sell your information. Here's the full picture.

Last updated: July 23, 2026

The short version: we use your details to book and run your event and to stay in touch about it. We don't sell or rent your information, texting is opt-in with easy opt-out, and you can ask us to delete your data anytime.

Overview

This Privacy Policy explains how Mobile Gaming Suite, operated by Flour Mound Consulting LLC ("we," "us"), handles information when you visit our website, request a quote, or book an event with us. By using our site or booking with us, you agree to this policy.

Information we collect

Information you give us

  • Contact details — your name, email address, and phone number.
  • Event details — event date, ZIP code or city, party address, package interest, and the ages of the kids attending.
  • Messages — anything you include in the booking form or send us by phone, text, or email.
  • Payment information — handled by our payment processor. We don't store full card numbers on our own systems.

Information collected automatically

  • Usage & device data — basic analytics such as pages viewed, approximate location, browser, and device type, collected through cookies and similar technologies (see Cookies & analytics below).

How we use your information

  • To respond to quote requests and confirm, schedule, and run your event.
  • To coordinate arrival, setup, and day-of logistics with you.
  • To process payments and, where authorized, handle add-ons or damages.
  • To send you booking confirmations, reminders, and occasional updates or offers you can opt out of.
  • To operate, secure, and improve our website and services, and to comply with the law.

Text messages (SMS)

If you give us your mobile number and opt in, we may text you about your booking — confirmations, reminders, and day-of coordination — and occasionally about offers. Message and data rates may apply, and message frequency varies.

Consent to receive texts is not a condition of booking. You can opt out at any time by replying STOP to any message, or reply HELP for help. We will not share your mobile number with third parties for their own marketing.

Cookies & analytics

Our website uses cookies and similar technologies to remember your preferences (such as light or dark mode), keep the site working, and understand how visitors use it so we can improve it. We may use analytics and advertising tools such as Google Analytics or the Meta Pixel, which set their own cookies.

You can control or block cookies through your browser settings; some features may not work as well if you do. Where required, we'll ask for your consent before setting non-essential cookies.

How we share information

We do not sell or rent your personal information. We share it only:

  • With trusted service providers who help us operate — for example, our booking, scheduling, payment, email/SMS, and analytics providers — who may only use it to provide those services to us.
  • When required by law, or to protect the safety, rights, or property of our guests, our team, or the public.
  • In connection with a business transfer (such as a sale or merger), subject to this policy.

Children's information

Our services are booked by adults, and our website is directed to parents and event planners — not to children. We do not knowingly collect personal information directly from children. We may receive limited details about the kids attending an event (such as first names and ages) from the booking adult, solely to tailor and run the party, and we do not use that information for marketing. If you believe a child has provided us information directly, please contact us and we'll delete it.

Data retention & security

We keep your information only as long as needed to run your event, meet our legal and accounting obligations, and support our business, after which we delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices & rights

  • Access, correct, or delete the information we hold about you — just ask.
  • Opt out of marketing emails via the unsubscribe link, or texts by replying STOP.
  • Control cookies through your browser settings.

Depending on where you live, you may have additional rights under applicable privacy laws. To exercise any of these, contact us using the details below and we'll respond as required by law.